How to Get a Documentation Role in Tech
Even If You’re Not “Technical”
Want to work in tech, but don’t want to code, design, or manage adult kids?
Good news: You don’t have to.
Documentation roles are one of the most overlooked (and in-demand) entry points into tech—especially if you’re a clear communicator, naturally organized, or great at breaking down complex ideas.
And guess what? These roles are AI-resilient, collaborative, and pay well.
What Is a Documentation Role?
“Documentation” in tech means creating clear, useful content that helps people use, understand, or implement a product or system.
That includes things like:
User manuals
Internal SOPs (standard operating procedures)
API guides
Onboarding guides
Product release notes
Knowledge base articles
Internal workflows (for devs, QA, or business teams)
In short: You become the person who turns chaos into clarity.
Who Hires Documentation Pros?
SaaS and cloud companies
Government contractors and federal agencies
Fintech and healthtech startups
Cybersecurity firms
Internal IT or product teams at large companies
Common Job Titles to Look For
